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The Calm Store is a registered NDIS provider (Registration ID: 4-G4DM297).

We can help you purchase our products using your NDIS funding, whether you are self managed, plan managed or NDIA managed.

We are approved for the following classes of support, Australia wide: 0103 Assist Prod-Pers Care/Safety, 0112 Assistive Equip-Recreation, 0122 Hearing Equipment, 0123 Assistive Prod-Household Task, 0124 Comms & Info Equipment.

*Please note: not all Calm Store products are eligible for NDIS funding. Eligibility depends on individual plan goals and funded supports.*


Do you have an NDIS plan manager? 

If so, please email your order details (a screen shot of your shopping cart is an easy way to do this) to:

info@calmstore.com.au

Ensure you include the following information:

NDIS participant’s full name
Date of birth
Postal address
Plan Manager Name
Plan Manager Email Address
Order details, including items, sizes & quantities.

An invoice will be created and emailed to your plan manager (you will be notified when this has been done).

Turn around time 48 hours.

Once your plan manager has processed payment, your order will be sent directly to the postal address you provided.

Are you NDIA managed?

Please email your order details to us at:

info@calmstore.com.au

Ensure you include the following information:

NDIS participant’s full name
Date of birth
NDIS number of participant
Postal address
Order details, including items, sizes & quantities
Please note in your email that you are NDIA managed

We will submit your claim to the NDIS portal on your behalf. Turn around time 48 hours.

Once payment is received, you will receive email confirmation of your order, and we will process and ship your items.

Do you self manage your NDIS fund?

Checkout and pay for your order as usual.

Then please email us at:

info@calmstore.com.au

to request an invoice so you can claim NDIS funds for your purchase.

We will email you an invoice within 48 hours.


If you need additional assistance with your claim please contact us, we will be happy to help.

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