Testimonials & feedback from some of our lovely customers…

 

Great prices and fast delivery…
It was a fabulous experience as I found exactly what I needed at a great price. It also came delivered very quickly, I will be back. Thank you so much 🙂 S. Emanon

 

I thoroughly recommend The Calm Store
I could not recommend Calm Store enough. From my first contact, to my last reorder, the experience was exceptional. Customer service can be tricky, but not at Calm Store, always obliging, friendly and experienced real people who go above and beyond to make a customer feel special. Please shop here to feel confident to know what you are getting and with honest back up if you are needing it. JBA

 

Amazing service, great products.
We had our post lost somewhere by the post, and the team was amazing and promptly saved our Christmas. Thank you!!! C. Whitehouse

 

My number one therapeutic product store
I have had a number of orders through calm store and their customer service is outstanding. I received the wrong item in one of my orders and without hesitation they immediately fixed the error. The quality of the products are great especially the kaiko range and pricing of the items a very competitive. And postage and delivery is very fast also. Highly recommend Calm store. I will continue to use them as my number one go to therapeutic products store. Thank you for your ongoing service. M. Maree

 

Fantastic shop
The Selection available in this store is amazing, especially for children who are ADHD. The support and service is fantastic. Highly recommend. J.Howard.

 

Calm Store, trustworthy family run business 5 stars. Calm Store is a very professional, trustworthy and caring business. The products are of an extremely high quality and very reasonably priced. Judith.

 

I would like to THANK YOU for your express response and replacing my damaged order in such a short time – this is platinum 10 ⭐️ Service, it is greatly appreciated and would definitely order from you again and most definitely recommend you. May your business thrive and be sparkled with lots of blessings. Extremely happy customer. S. Cvetkovska

 

Thank you so very much. I will also be purchasing some things from your store in a few weeks and I will make sure to spread the word on how amazing you are!! K. Mullins.

 

Really appreciate your excellent customer service. S. Bohan

 

I received my first order yesterday and was really happy to get it. It was exciting to open the box and inspect all the products ?. I’m really happy with my order. T. Brown.

 

I’m in love with my purchase. Having very large fingers I wasn’t sure if the wider band would fit, but it does. I’m also a Garnet baby so it’s absolutely perfect. Thank you. I give you a ⭐️ ⭐️⭐️⭐️⭐️ rating. A. Legg

 

I’m not on social media and can’t remember ever offering feedback on orders I’ve placed on-line. You guys are the best. I placed an order of similar products through Ishka mid July and am still waiting for it… I was complaining about Ishka to a colleague who suggested I look at your website. My stressed out 12yr old daughter will be thrilled to receive these items… I will be recommending Calm Store to anyone who will listen. Thank you so much for your easy & prompt service. K.Harrison

 

My teapot and cup arrived today and they are beautiful and make me smile. Thanks so much! I’ll bring having my after dinner cup of tea from them today. H. Gee

 

Thank you very much for the replacement ring it is the perfect size and looks so pretty. Your assistance with the resizing and the upgrade was very kind and quick to process. Also keeping me in the loop the whole time was very appreciated. C. Fell

 

You’ve been truly amazing! Thank you so much. J. Pienaar

 

Thanks so much! Didn’t expect to get such a great and detailed response, will definitely be purchasing from your company again ? J. Janssen

 

The eye pillow is just divine and I am so happy with it! I cant wait to place another order with your store. J. Stubbs

 

I have to say that your customer service has been impeccable and it has been a pleasure dealing with you about all of this. I will highly recommend your company to all my friends. J. Williamson

 

I’ve just received my squishy animals. I absolutely love them. Thank you. L. Browne

 

Thank you so much! I really appreciate it. Will be buying from you again soon! C. Wilson

 

Thank you so much for your wonderful shop and even better service. I will definitely be ordering some other items very soon. D. Martin

 

I really appreciate all your help and the excellent customer service you have provided. C. Nicholson

 

Thank you so very much.  Really appreciate your help, fantastic customer service, and promptness. You definitely have a new long term customer! C. Robertson

 

Thanks for ensuring my daughter still gets a ring for Christmas. Appreciate your commitment to your customers. E. Knight

 

This order arrived today and the candles are GORGEOUS! I’m incredibly happy with my purchase! M. Caudwell

 

Wow what amazing service!!! Thank you very much. A. Cox

 

Really appreciate your help sorting the exchange. Also thanks in general for having such beautiful products, having the beaded anxiety ring is already helping save my cuticles on a stressful day at work! S. Roberts.

 

Beautiful item and so well packaged to keep it safe. Thank you! Jemma

 

Your customer service has been amazing. A. Smith

 

Thanks again for your kind service. R. Harris

 

I purchased a balancing style fidget ring as an Xmas gift for my daughter. Purchasing was easy and it arrived promptly, even with all the pre-Xmas covid postal challenges. I held off giving it to her until her bday in March at which point we realised it was WAY to big. I emailed to arrange an exchange, expecting an issue due to the period since purchase but Neva was Amazing to deal with! Thoroughly professional and prompt with emails. The delay meant an exchange in ring size was no longer available, but Neva offered two similar alternatives  and when they weren’t quite right for Miss 16, Neva directed me to another store where I could source the size I needed. This meant she lost the sale but gave me amazing customer service. Highly recommend!!! R. Whittaker

 

I appreciate your help and generosity!!! I will be back to purchase more. I cannot believe i have only just discovered the little gem. F. Foki

 

I am so grateful for the prompt and kind communication (especially on a weekend!). As we had hoped, the Guinea pig is lovely, it is near impossible to find toy Guinea pigs and my daughter loves them. Thank you again for the amazing customer service, I’ll be sure to come back to Calm Store in the future! L. Pelham

 

I just wanted to let you know that my anxiety ring arrived in the mail a few days ago and it’s been amazing! Thank you so much! M. Laurito

 

Thank you so much for being so lovely and willing to keep on exchanging until we got a ring to fit. We will definitely be ordering from you again in the future & spreading the word about your fabulous business. Thanks again. M. Woodall

 

Thank you so much, you have been so amazing!! Such a pleasure, and relief, to deal with a business so accommodating. I will definitely be recommending you and using you again. T. Kauter

 

Thank you so much girls. I received my ring today that you expressed posted. It’s gorgeous and my daughter is in love with it. Xxx J. Plunkett

 

Thank you SO MUCH for posting so quickly- it already arrived at my local post office in Trafalgar and ready to collect when they open at 9am!! Sometimes miracles happen – and you’ve just been part of one. Not a massive one, but for an autistic young person who has just survived their VCE in a pandemic the joy this will bring her on Christmas Day will be a true blessing. So thank you ? I look forward to purchasing more from your store in the New Year – I’ve got kids with NDIS funding I will be heading back to your store very soon! K. Howden

 

Thank you so much. Your customer service is outstanding.  T. Jol

 

My order arrived just now and it is lovely! Soft and beautiful looking squirrel, and so nicely packaged. Many thanks. M. Melnikoff

 

Thank you so much for your message. I was so thrilled to read that you are a family run store & am so happy we could support your business. I found you on Instagram & now follow you ? My daughter is looking forward to receiving her ring & I look forward to supporting you further in the future. M. Woodall

 

Just wanted to say thank you so very much! Received my order and everything is lovely ? I really appreciate the little free marble toys since you didn’t have the peanut poppers in stock… I’m sure my boys will love “fidgeting” with their toys when they get them from Santa ??? R. Millard

 

Thank you for the great service and Australian made! J.Martin

 

I had a query with regards to a product that I had purchased.  Neva responded straight away and resolved the query immediately – such great, personal customer service.  The client experience has been exceptional – thank you Neva! C. Smith

 

Would just like to say a big thank you to the lovely people at the Calm Store. They have gone above and beyond to source our school the exact resource that we require. I know that the teachers and students will be so grateful – Thank you! C. Priestley

 

I wanted to by the Little Lotus Table Chime, but was nervous it may not have had the sound quality I needed. Buying online has drawbacks as you can’t ‘test’ products prior to purchase. The staff went out of their way to help with my inquiry on this product and recorded the sound of the chime so I could hear it. I was not only pleased with the quality of the sound, but absolutely pleased with the quality of customer service. I am very grateful for your help and feel assured my chime will have great energy because it was purchased from people who do. Thank you ?? D. McLaren

 

Thankyou so much for the 2 beautiful guinea pigs and for express posting! So happy with my purchase and will definitely be ordering more things off you in the future! A. Sullivan

 

Thank you for the Scottish Highland Cow, it is so cute and my daughter loves it. Great company to deal with and thank you for the speedy delivery. C. Bould

 

Hi, just thought I’d let you know the candles arrived safe & sound this time! They smell absolutely beautiful! Thank you so much for your wonderful customer service, I greatly appreciate your apologetic & prompt response in organising a replacement etc. S. Sheridan

 

It was so lovely to find your site , and discover some gifts for my beautiful granddaughter , a dear friend and something for myself . I am quite excited about the delivery and another order again in the future . Thank you for your welcoming message this morning, it was really lovely ? J. Allchin

 

I can’t recommend these guys High enough! Firstly their communication has been incredible. One of the items I ordered ended up being out of stock. They emailed me immediately with a few options. They could just refund me or they offered a different item and refund the difference. They ended up refunding the total cost of the item that they didn’t have in stock but still sent a replacement item of a different sort WOW! And THEN I emailed when our order arrived, to say thank you and and advised them son broke 2 things within minutes. Which was a shame but he was obviously too rough. They have just emailed back offering to send a few different items to see whether they are more durable – wow! Amazing! Thank you – truely look after your customers and I will 100% be ordering again. J. O’Neill

 

Great company to deal with. Personal touch. Prompt delivery. Would recommend the company to everyone . M. Collins

 

Thank you for your email, what fabulous customer service ?  Look forward to my parcel, my staff are super excited as well. T. Lewin.

 

We are extremely happy with your service and items we have purchased! My class are right into sensory and fidget items – so I’ve been collecting for my prize box, and recommending you to my teaching colleagues as the place to go. Thanks again! M. Fuller.

 

Thankyou for your email notifying me on the changes of my order and thankyou for the complimentary gift to replace the unavailable item. You have provided fantastic customer service ? Kim, Williamstown, S.A.

 

My girls love your products, thank you! Jacqueline, Newport, NSW

 

I absolutely love the items I ordered. The calm store has an excellent range of products. Shipping was fast and the items were packaged beautifully in a calm store bag which will make transporting products easy by keeping them all together. I would 100% order from these guys again and can’t stop telling the people in my life about these products. Keep up the amazing work guys and I’m going to enjoy the rest of my calm tea I just received from my order. Sarah, Paralowie, S.A.

 

I received my order today so happy with the quality and delivery time. Kellie, Wonthaggi, Victoria

 

Quick delivery, great communication – thank you! Romina, Beecroft, NSW

 

great product, great service. Sara, Macleod, Victoria

 

Thank you for your time and care. Your store is amazing. Jac, Tenterfield, NSW.

 

Happy with purchase. Happy customer. Paul, Eglinton, W.A.

 

I’ve got quite a few vego cookbooks but hadn’t seen Plant Power, so thanks Calm Store. Particularly love the comfort food recipes like the veggie shepherd’s pie at this time of year. Jane, Boisdale, Victoria

 

Perfect! Thank you. Audrey, Biggera Waters, QLD

 

Fantastic to deal with fast post will buy from them again. John, Virginia, S.A.

 

I was really happy with the purchase of my items. Great quality and great turn around. I always try and support local Australian businesses when I can, highly recommend! Ellen, Kilmore, Victoria.

 

We love Calm store ❤️ B. Johnston, Tasmania.

 

Great service thank you. L. Masters, QLD.

 

We received our ring today and it fits perfectly. Thanks so much for your help. J. Taylor, WA

 

Our daughter loved the rings we purchased for her 16th Birthday. She suffers from anxiety and panic attacks hoping they help with this. Thankyou again.

 

Your customer service has been amazing. A. Smith, NSW

 

 

Received my order yesterday, and wanted to say thank you. Love everything! It’s so nice to order online and receive items that are as described. G. Burke, WA

 

Thank you for your prompt packing of my order. I was very grateful to find your store. I work as an Integration Aide in a mainstream primary school. I found your store simply through googling looking for an Australian store that had stock so I could get the items as quickly as possible. I am so grateful and I will definitely be keeping you as a go to shop when I am looking for tools. L. Maxwell, Vic